The GrainCorp: AgForce Performance Guidelines are designed to help growers resolve issues as they arise at GrainCorp sites.

The guidelines include key performance indicators (KPIs) along with agreed minimum service levels to help track, improve and resolve issues quickly.

There is an escalation matrix with key site and regional contact details to direct you to the right person who can resolve your issue quickly. When you deliver to a GrainCorp site and you notice an issue you can follow a straightforward process to follow towards a resolution.

If you have any issues at GrainCorp sites, please fill out the form below so your issue and GrainCorp's response can be made available for members to see. If the issue is not resolved, AgForce may be able to assist.